Fully Integrated Contract Cleaning ERP Software
Time & Attendance, eTimesheets, Payroll with Award Interpretation, Site & Contract Control, Budgets, Periodicals, Stock, Automated Invoicing, One-Offs & Ad-Hoc, Accounts, Quality Audit, Mobile via Tablets/Phones, Service Requests, CRM, HR & Employee, Document Management, Workflow and more..
Facility ERP is trusted by the leading Cleaning & FM Companies in Australia and New Zealand
2020's margin will depend on budget control
It’s no secret that margins in contract cleaning are under pressure, and looking at the economy in Australia this financial year is going to be tight. According to research the average net profit margin amongst the top 1,000 cleaning companies is less than 4%. So, for a company with a turnover of $ 10 Million that’s a $ 400,000 reward for 12 months of hard work - a figure that could easily be wiped out without tight financial control.
The concern for the cleaning industry at large is that hundreds, if not thousands of companies may not make any profit at all this year. But if the 4% average margin is right, it begs the question, “Without compromising service, what can be done about the 96% that represents a cleaning contractor’s cost base?”
Most contractors I meet use a combination of off-the-shelf packages and spreadsheets to run their key business processes. In doing so they experience the frustration of managing several unconnected systems (and suppliers), most of which don’t cater for the idiosyncratic nature of the cleaning industry.
As a result, when it comes to tight budget control, I am constantly met with the following fundamental failures:
One system for Accounts. Something else for Payroll. That online system for audits and Excel for the rest. And don't forget that system we tried to write ourselves...Sound familiar?
Timesheets are still based on paper or excel. It takes ages to capture the information and compare it to the site budgets. Then we have to re-key it all into our Payroll system..It takes us days!
Trying to run a profit & loss report by site is almost impossible. It takes our finance team hours to generate reports. It's not possible to split profit by Area Managers, States, Clients or any additional level. We know we make money overall, but don't know where we are loosing it!
mobilise your team
Create One-off Jobs from your mobile device
Complete Periodicals and one-offs and take photo's as proof
Raise Stock Orders remotely for processing centrally
Conduct QA Inspections
Raise Services Requests such as OH&S, Client Complaints, Quote Requests
Capture staff Training Records and signatures
Capture staff hours with GPS tracked T&A